Stakeholder’s Satisfaction Survey NSDC/QMS/CS/078
Date of Survey
*
Stakeholder’s Name
Nature of service(s) provided
Technical Support
Facility/ Production Audit
Professional Advice
BIP M&E
Other
Please state Nature of Service Provided
How did you know about NSDC
Seminar/Workshop
Referral
Website/Social Media
Out-grower Cooperatives
Other
How did you know about NSDC
Timeline for recommendation/approval of Raw Sugar Quota Allocation to Sugar Refineries
Excellent
Very Good
Fair
Poor
Monitoring, Evaluation/ Enforcement of Sugar Backward Integration Programmes to increase local sugar production
Excellent
Very Good
Fair
Poor
Facilitation of credit, farm inputs, training of Out-growers and Fiscal/Infrastructural Incentives to Potential/ Existing Investors
Excellent
Very Good
Fair
Poor
Provision of credible data/information on Sugar Related enquires
Excellent
Very Good
Fair
Poor
Research and Development of improved sugarcane varieties through collaboration with Sugarcane Research Institutes
Excellent
Very Good
Fair
Poor
Guiding Investors on adoption of machineries and development of Sugar Estates
Excellent
Very Good
Fair
Poor
Frequency of organization of stakeholders fora / Public enlightenment. Events to sensitize interested parties on the investment potential in Sugarcane/ Sugar value chain and identifying challenges and proffering realistic solutions
Excellent
Very Good
Fair
Poor
Professionalism of NSDC Monitoring and Evaluation Teams that visited your Estates/ Refineries
Excellent
Very Good
Fair
Poor
Efficiency (Quality) of the Services Provided
Excellent
Very Good
Fair
Poor
Accessibility to NSDC Services
Excellent
Very Good
Fair
Poor
Your suggestions on additional strategies that can enhance the achievement of National self sufficiency in local sugar production and development of the sugar sub-sector
Your advice /suggestions on sustainable Continuous Service improvements
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